Medical Transportation Providers

Acuity Link is an employee and vehicle utilization enhancement tool for medical transportation providers. We provide a 3-way communication platform that links transport provider’s dispatch with their crews and healthcare institution customers.

Clinical level of care justification and medical necessity component ensure your transport resources are being properly utilized. Our mobile application provides transport crews with immediate access to patient information, clinical details, pickup and drop-off locations, and GPS navigation.

  • Download on the App Store

Benefits for Medical Transportation Providers

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Automated scheduling of non-emergency medical transportation

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Reduces request and acceptance times by up to 75%. Eliminates telephonic requests ensuring accurate information and digital audit trail.

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Electronic medical necessity documentation completed at time of request

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Acuity Link eliminates the paper medical necessity form, removing bottlenecks, reducing transport crew time on floor and providing digital authorization trail for audit. Shortens time to bill, increasing cash flow.

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GPS tracking
and real-time ETA

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Route management via real-time mapping and ETA updates. Automatic time stamps at various stages of the transport, eliminating radio calls to dispatch and ensuring accuracy of information.

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Built by EMS providers for EMS providers and their customers

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Acuity Link was designed by EMS providers to improve operations and communications. Our solution will lead to reduced run times, improved vehicle utilization and fleet management, and reduced staffing needs.

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Computer-aided dispatch (CAD) integration

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Acuity Link is partnering with the leading CAD vendors. Allows for transport request information to automatically populate into CAD system.

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Comprehensive feature set meets all the requirements of the modern medical transportation provider

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Pre-scheduling, one-way, roundtrip, multi-destination, recurring, negotiated pick-up time, patient & destination registry, 3-way chat, etc.

What Our Customers Are Saying